At Cloaked, we are committed to ensuring that your personal information is removed from data brokers. During this process, we occasionally encounter entries that match some of your details but not others. For example, an entry might have your phone number but a different name.
Our approach:
To protect your privacy and avoid missing any relevant records, we take a cautious approach: we remove all entries that share significant chunks of your data, even if some details appear incorrect. This way, we minimize the risk of leaving any of your information exposed.
What Should You Do If Most Removed Entries Seem Incorrect?
If you notice that a significant number of the entries we’ve removed seem unrelated to you, it could indicate an issue with your enrollment details.
Check Your Enrollment Details
You can check and edit your enrollment details at https://my.cloaked.com/settings/data-removal.
You can learn more here!
If Your Enrollment Details Are Correct but Removals Seem Incorrect
In cases where your enrollment details are accurate, but you still believe that many of the removed records are incorrect, please contact us. We’ll investigate the matter to ensure our process is working as it should. Just chat with us in the bottom right or email us at support@cloaked.app with some screenshots so we can investigate!
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