Website/Service breached? Don't panic! 

With Cloaked each website (or service) has its own unique and individual Cloaked Identity which means that only that one service or product should have those details.

If you get messages, calls, or texts from a different service or company then this could be an indication that the website/service you initially signed up for may have had a breach or a data leak.

What to do next?

From the Cloaked App or Cloaked Dashboard, you can access the identity in question and easily generate a new email address, username, and password all with a couple of clicks. 

The compromised email address no longer exists and the password is changed and updated within Cloaked so you don't have to try and remember a new password!

This also applies to phone numbers as well, just generate a new number and the spam/calls will stop!

Deleting and Replacing a Cloaked Phone Number

1. Select the identity you wish to update
2. Find the phone number, then click the three vertical dots, and select Delete
3. Confirm you wish to delete the number by clicking Yes, Delete
4. Then click Generate to generate a new Cloaked Number

Deleting and Replacing a Cloaked Email Address

1. Select the identity you wish to update
2. Find the email address, then click the three vertical dots, and select Delete
3. Confirm you wish to delete the email address by clicking Yes, Delete
4. Then click Generate to generate a new Cloaked email address

What if I don't want to generate new details?

No problem, you can check out our guide on customizing your Communication Settings to reduce/stop unwanted messages from getting through to your inbox. Best of all these changes can be made easily from the Cloaked App or Cloaked Dashboard.

For more information on what to do in the eventuality of a Cloaked Identity getting spam can be found here: Cloak is Spamming Me! What Happened?