Chat with us!

Chat Widget available in the bottom right

Adding users to your Couples or Family Plan

Lucas
Lucas
  • Updated

You can add members to your plan in two ways:

Home Screen on Desktop:

On the home screen on the desktop dashboard at my.cloaked.com, you can access the quick button to add more users:

Screenshot 2024-08-26 at 5.34.14 PM.png

Subscription Settings:

On the mobile app, you can navigate to Settings --> Subscription. You can navigate there by clicking on the profile icon at the bottom or top of your screen. Then, click on Settings, then Subscription.

 

Alternatively, if you are on a computer, you can go to the following link:

https://my.cloaked.com/settings/subscription

Screenshot 2024-08-26 at 5.34.29 PM.png

Within which you can add more members via their email address. 

The following plans allow for the following number of additional users to be added:

Plan Renewal Type Total Users
Cloaked Couples Plan Monthly/Annual You + 1 Other User
Cloaked Family Plan Monthly/Annual You + 3 Other Users

You can also see how many remaining spots you have available here and also remove users as needed.

Note: users needing additional slots beyond the numbers above please reach out to Cloaked Support and we can discuss your options.

Screenshot 2024-08-26 at 5.34.33 PM.png

Viewing sent invitations:

Once you've sent an invitation to a family member, you can see the status of the invitation and when they were invited. Additionally, you can also copy their invite link from this screen, which you can then send to them via email, text message, or via a message on WhatsApp or similar apps.

This link is a unique link that will allow your family member to sign-up for Cloaked and will then automatically link their new account to your plan. If they are being prompted to pay, have them check to see if they used the link that was sent to them. Otherwise, Cloaked Support can assist with this and manually add their account to your plan.

Additionally, you can cancel any invitations that have been sent from this screen by clicking on the Cancel button next to their email address. You'll be asked to confirm the cancellation of this invitation by clicking on the Yes, cancel invite button in the prompt that appears.

Screenshot 2025-12-22 at 16.02.29.png

Accepting the Cloaked Invitation: 

Once the user has been sent an invite from your Cloaked account, they'll receive an email that will contain a unique link to allow them to join your family (or couples) plan. 

Invitations are only valid for 7 days, after which time a new invitation will need to be sent in order for them to join your plan.

To join the plan and create an account, simply click the button labeled: Accept invite and join plan.

Screenshot 2025-12-22 at 16.02.47.jpeg

Related to

Was this article helpful?

20 out of 102 found this helpful

Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.