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Your personal Support Cloak Email: the @cloak.id email address in your recovery kit

Haydon
Haydon
  • Updated

When you are using your Cloaked Recovery Passphrase/Key you may have noticed that there is an email address made up of three words followed by the domain/URL @cloaked.id

Example: user.test.here@cloaked.id

Screenshot 2023-11-03 133125.png

We generate this email to serve as a support identity for all users so we (Cloaked) can reach users directly without them needing to have a recovery email address; however, if a user has a recovery address, we will use this email for contacting the user or forward messages to it.

If you subscribe via Dashboard, this email is utilized to connect you with your payment details via Stripe. You can learn more about that process here.

If you haven't set a recovery email address up on your account or have one that you no longer use and need to change you can find out how to do so here.

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