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Upgrading/Activating a Cloaked Subscription in Dashboard and App

Haydon
Haydon
  • Updated

From the Cloaked Dashboard:

  1. Login to your Cloaked Dashboard as you would normally or by clicking here. From your Cloaked Dashboard you will need to look for the 'Upgrade now' link. If your trial has expired you will see the link has changed to "Subscribe today".
    Screenshot 2023-10-26 145959.png
    or 
    Screenshot 2024-04-23 165451.png
  2. A pop-up will appear giving you the option to choose between a monthly or annual subscription for Cloaked.  You can also choose if you wish to pay via Card or PayPal.

    Note
    : We currently only accept card payments via Credit Cards or via PayPal. Payments via Crypto are coming soon!

    Screenshot 2023-10-26 150235.png
  3. If you have a Promo code to use this is the time to apply it to get the best possible deal on Cloaked. Once you have done this fill in your credit or debit card number, country, and ZIP/Postal Code.
    Once this is done and everything looks good select 'Activate subscription'. 
    Screenshot 2023-10-26 150800.png

    Note:
    Your bank/credit card provider may require you to complete verification/authorization checks. Complete these as normal. If you choose to pay via PayPal you will be redirected to the PayPal login to complete the purchase. Once complete your Cloaked subscription will be active.

From the Cloaked App:

Upgrading your Cloaked Subscription can be done easily and quickly from your Cloaked App. During your trial, you can choose to subscribe using the Subscribe today button at the top of your Home screen or by using the prompt in the Action items section.

Otherwise, you can upgrade via the Settings within the Cloaked App:

  1. Open the Cloaked App on your phone and sign in as normal. Then go to the Settings button on the bottom right of the App. 
    ToSettings.png

  2. Within 'Settings' then select 'Subscription' - within this screen, you can select the plan you wish to choose. You have the opinion of a monthly plan or an annual plan. From here you can also restore a previous subscription using the 'Restore subscription' link.

    Note: If you have a promo code you wish to use we currently do not accept them from within the app and recommend you use the Cloaked Dashboard on a PC or Mac.

    Once you've entered your card details and confirmed everything is correct select 'Activate Subscription'.

    Note:
    Your bank/credit card provider may require you to complete verification/authorization checks. Complete these as normal. Once complete your Cloaked subscription will be active.

Issues Upgrading?

If you encounter any issues during the upgrade process feel free to reach out to Cloaked Support via Live Chat or via email

Cloaked Support can resolve common issues including issues with promotional codes and discounts as well as issues with billing and account information.

Need further help? Visit our Support Center!

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